Payment & Shipping

PAYMENT

DRAW-INK´STORE currently accepts payments through PayPal. You do not need a PayPal account to use this system as PayPal securely accepts all major credit cards. (After you submit your order click the "Pay Now" button. Scroll down and you will see the option to pay with a Credit or Debit Card without having to sign up for a PayPal account.)

Please understand that payment must be made in full and have cleared before the item is shipped. As a general rule, the customer is asked to pay within three days of placing their order. If payment has not been received within three days, I will first try to contact the customer. I allow three additional days to respond and can provide help if you are having any issues with PayPal or any other aspect of the transaction. If there is still no answer after this time, the order will be cancelled.

** Note: Any custom fees and duties are the responsibility of the buyer. Please be aware of the rules and regulations of your home country.

SHIPPING

How it works here:

I work with printmakers that have shops in the USA and now recently opened up a shop in Europe. This means most of the products are still shipped from the USA, but for the European customers more and more products are also available each day. This cuts shipping time and cost (and no customs !), which makes us all very happy.

Every product has the location from where it will be printed and shipped from written in it´s description. Some colours are not yet available for Europe, but all products are shipped worldwide.

F.ex.: if you are buying something that is available from the European location and having it shipped to an address in Europe, it will automatically give you the shipping cost from the European shop and not from the USA. If you are combining products that are also only made in the USA, there will be a combined shipping cost and you will have to wait a little longer for the product from the USA to arrive (usually 5 - 20 days after fulfillment) to Europe. 

This means that you will get the lowest shipping cost when you place your order, because your products will always be shipped from the location nearest to you.

The shipping prices are calculated live and combined to provide you with the cheapest shipping option and at the same time give you more shipping options, if they are available at the moment you placed your order. 

If there is FREE SHIPPING, your product will be shipped with a standard shipping option.

Some products may arrive separately even if they are from the same location, because every product needs to be packaged appropriately and so f.ex. prints cannot be placed in the same container as pillows and mugs. 

 

FULFILLMENT TIME:

APPAREL: 2-7 business days 

ACCESSORIES & POSTERS: 2-5 business days

SHIPPING SPEED:

Please check how long it will take for your products to arrive when you place your order. The exact time is stated next to the shipping method that is available at that time (written in " ( ) ").

 

For any questions, please feel free to contact me, I am happy to help you. Contact: info@draw-ink.com